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Frequently Asked Questions What is gluten? Gluten is a protein found in cereals like wheat, rye, barley, spelt, and kamut. In baking, it plays a crucial role in providing dough with elasticity, structure, and firmness. What is celiac disease? Celiac disease is an autoimmune disorder triggered by gluten, leading to inflammation and damage in the […]
Frequently Asked Questions
What is gluten?
Gluten is a protein found in cereals like wheat, rye, barley, spelt, and kamut. In baking, it plays a crucial role in providing dough with elasticity, structure, and firmness.
What is celiac disease?
Celiac disease is an autoimmune disorder triggered by gluten, leading to inflammation and damage in the intestines. Symptoms can include diarrhea, fatigue, and bloating. While there is no cure, the condition can be effectively managed with a strict gluten-free diet.
Is there a risk of nutritional deficiency on a gluten-free diet?
Gluten has little nutritional value for humans, so eliminating it from your diet does not affect your health.
What is cross-contamination?
Cross-contamination occurs when bacteria or allergens are unintentionally transferred from one food to another, leading to contamination.
How do you ensure that your products are suitable for celiacs and free from cross-contamination?
Our production process is 100% gluten-free, from ingredients to processing. We use advanced allergen detection equipment and conduct continuous testing to maintain the purity of our products. Additionally, all our products are certified under the GFCP program, ensuring gluten levels remain below 20 ppm.
Why are your products frozen?
To maintain freshness without relying on artificial preservatives, we use ultra-freezing chambers to lock in texture and flavor, ensuring our products taste just like freshly baked goods.
Do you have sugar-free products?
Not yet, but our gluten free vegan bread is low sugar and free of NOM 051 seals. We are developing a new line of sugar-free bakery products.
Are your products suitable for children?
Absolutely! Our products are perfect for children, offering delicious and nutritious options they’ll love.
Can I find DeOrno products in brick and mortar stores?
Yes, you can find Deorno products in select retail stores.
What are DeOrno cakes made of?
All of our products are crafted with fresh, natural ingredients, free from artificial colors and flavors, to deliver an authentic, high-quality taste.
Can I microwave DeOrno cakes?
Yes, our cakes are microwave-friendly, making it easy to enjoy their freshness anytime. Just be sure to remove the wrapper before heating.
Where can I buy DeOrno products online?
You can purchase our products through various e-commerce platforms and at convenience stores such as Walmart Mexico and Soriana.
Can I order directly from DeOrno online?
Currently, we do not offer home delivery. For direct purchases, please visit our brick and mortar store in Atizapán, Mexico.
What does it mean to have FSSC 22000 certification?
It’s a food safety certification that ensures we manage and control food hazards, safeguarding consumers and maintaining product quality.
What is the shelf life of the products?
- Frozen: Up to 12 months
- Refrigerated: Up to 10 days
- Room Temperature (Individual Packaging): Up to 4 days
Are DeOrno cakes suitable for vegans?
No, our products contain dairy and eggs, so they are not suitable for a vegan diet
How should I store DeOrno products?
Cakes should be stored in the freezer to maintain their freshness and quality until you decide to eat them.
Can I make wholesale purchases with DeOrno?
Yes, wholesale purchases are available exclusively through our Food Service executives, catering to hotels, restaurants, cafes, and businesses. You can also purchase through our authorized distributors, including Comalca, Food Service, All Service, and Panarte.